PRIVACY POLICY & COOKIES

Privacy Statement

We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality
We are registered under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than [our manufacturer/supplier(s) and] if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies
Like most interactive web sites this Company’s website [or ISP] uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

Data Collection
When using this website or parts of this website we collect and process some or all of the following types of information from you:

– Name in full

– Delivery address in full (including postcode)

– Billing address in full (if different from delivery address) (including postcode)

– Telephone number/s

– E-mail address

– Any other personal information that is required for the completion of a sale or transaction.

Account Password Security
Always keep your personal account and log-in information secure and always avoid passwords that could easily be guessed. We recommend that the password you use for your account on this website to be at least eight characters long, contain at least one upper case letter, at least one number and at least one special character. Never give your account or log-in information to unknow or un-trusted sources. HomeStyle Coatingswill never ask for your personal account or log-in information via e-mail.

Data Use
The data we obtain form you whilst making a purchase on this website (homestylecoatingss.co.uk) to support your experience throughout this website. It may also be necessary to use the personal information you provided if there is a problem with your project of any kind.

During seasonal and other promotional periods, we may use data that we have collected to inform you (via e-mail) of any promotions, discounts or sales that we think may be of interest to you. You have the right to request to be removed from this mailing list at any time. If you request that your data is removed from our database and discontinued to be used for such promotional purposes, we will endeavor to do so within 28 days of receiving your request to do so.

You can request that your personal data is removed from our promotional mailing list here:
info@homestylecoatings.co.uk

Data Disclosure
We do not sell or pass on your personal data to third parties not related to HomeStyle Coatings.

Security
We take appropriate measures to ensure that all personal data is kept secure including security measures to prevent personal data from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal data to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where We are legally required to do so.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do Our best to protect your personal data, we cannot guarantee the security of your data transmitted through any online means, therefore any transmission remains at your own risk.

Personal Data Storage
The data that We collect from you and process using the server/s that HomeStyle Coatings use, may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for Us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your orders, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

In particular, your data may be accessible to i) HomeStyle Coatings’ staff in the United Kingdom or ii) may be stored by HomeStyle Coatings hosting service provider on servers in the USA as well as in the EU. The USA does not have the same data protection laws as the United Kingdom and EEA.

We will not endeavor to transfer your personal data outside of the United Kingdom OR EEA or to any organisation (or subordinate bodies) governed by public international law or which is set up under any agreement between two or more countries.

Personal Information Deletion:
Deletion of your personal information by you (or by another person engaged by the Customer); or receipt of a written request by you (or another person engaged by the Customer) to us.

Your Rights
Under the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:

– Access to your personal data and to certain other supplementary information that this Privacy Policy is already designed to address.

– Require Us to correct any mistakes in your information which We hold.

– Require the erasure of personal data concerning you in certain situations.

– Receive the personal data concerning you which you have provided to Us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.

-Object at any time to processing of personal data concerning you for direct marketing.

– Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.

– Object in certain other situations to our continued processing of your personal data.

– Otherwise restrict our processing of your personal data in certain circumstances.

– Claim compensation for damages caused by our breach of any data protection laws.

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation.

If you would like to exercise any of those rights, please:

– Contact us using our contact details or via our contact form.

– Let Us have enough information to identify you.

– Let Us have proof of your identity and address.

– Let Us know the information to which your request relates.

Complaints
We hope that We can resolve any query or concern you raise about Our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.

Our Contact Details
All questions, comments and requests regarding our Privacy Policy should be addressed to:
info@homestrylecoatings.co.uk

Postal Address:
HomeStyle Coatings

11a Corelli Street
Newport
Gwent
South Wales
NP19 7AR